Here was three young men doing their tertiary studies at University and commuting to and from University of New South Wales.- living from Rooty Hill to St Marys.
Here were the suggestions they would like to see improved whilst travelling on trains:
- Free Wi-Fi on Trains so they can study using the Internet quietly, making train travelling more interesting
- New seats as the seats they sit on are not that comfortable - the seats on the newer trains (only running in the city) - should be provided out west
- In summertime they remember one time when a female commuter became sick due to over crowdedness, not working air-conditioning on a heated day,during peak travel time - they claims to resolve this is to introduce more trains on the western line - generally covering Mount Druitt to St Marys Station.