Her issues were the ticketing price to the city return weekly was $50.00 and she catches buses - suggested she purchases a My Multi ticket to cover both forms of public transport and she came back saying that all fares should be around $24.00 per week. This is the concession weekly ticket price that she recommends should be the same across the board, which would provide equality in fares.
Safety issues is her next primary issue on City Rail trains. She told myself of what happened to her girlfriend, witnessed one day: a gang of youths brought a brick in on a train carriage one day and assaulted another young teenager, as they wanted to take all her valuables from her. This happened around Rooty Hill. By the time the Security guards or Transit Officers arrived these culprits had left the scene and the teenage girl was in total distress.
She recommends the following to provide a safer City Rail trains:
|Help Points on Stations|
- More help point buttons on the train providing closer proximity to more commuters
- More signs and knowledge providing more details where the 'Help Points' are inclusive of 'Arrow Signs' showing the way!
- At least security guards or police patrolling on every train or close access to commuters that may need quick safety measures to be used for all travelling trips.