20/06/2011 regarding bus issues for bus route 674.
Hillsbus/Westbus for their investigation. Furthermore,
Hillsbus/Westbus has provided Council with the following
Regarding the extracts from the residents correspondence:
1. The diversion of route 674 services includes from Mt
Druitt and Windsor. The number of services is uneven due
to the trips timetabled on this route.
2. We are creating and installing bus stop timetables for
timing point bus stops in the Region 1 area. We have now
prioritised the creation of a bus stop timetable for this area.
3. We currently provide customers a feedback service that
caters for written and telephone cases. Commendations for
Drivers are provided to the Driver to encourage positive
behaviour and inform our internal Driver of the month
program. We welcome positive driver feedback and
witnesses to these events may provide this feedback to
Westbus or 131500.
matter, please contact me on 9839 6306 during office hours.