Her main issue was that she had to reach Sydney city by 11am.She eventually had to catch a taxi that took her to Mount Druitt around 10am, yet the Westbus 780 bus arrived around 10.04am. This then allowed her (if she caught the train) one minute to reach train, although the bus had just arrived on the bus stop.
The worse news is the bus is actually suppose to arrive at 9.52am as per The New South Wales transport website (this is earlier than she thought):
Maybe Transport stake holders that check this website can take timing of buses serious when providing timetables on bus stops ( now we becoming more accurate with great technology we have).
NB: I realised I didn't advise her to advise 131500 and obtain a job number!