One of her issues as a regular taxi commuter while she returns from shopping, and it is the condition of taxis around the area is not up to standard or compliant: taxis are basically dirty (not cleaned regularly), broken doors & seats sometimes and sometimes the drivers don't know where they are going. Her perception of the type of condition and service of taxi around Mount Druitt is second rated.
The solution is to have a general inspection on the condition of the vehicle either monthly or quarterly, organised by a combination New South Wale Taxi Council and Blacktown Council Transport/Traffic representative and regulated by New South Wales for Transport representative. The objective will be to ensure taxis are complied to cleanliness for public use and then a proper standard condition sis maintained. They need to keep up their game by being professional!
Buses are usually alright with seating condition and bus condition of cleanliness and are generally on time tabled serve - yet there is not much room for accessibility for commuters that require this type of bus service.