Wednesday, March 28, 2012

Mount Druitt Commuter Requires Increased Customer Service!


A young intelligent gentleman,  Pradeep from Mount Druitt, has been travelling to and from Mount Druitt to Wynyard every working day.

He parks his car at Mount Druitt Carpark around 6am (as that is a good time, as there are plenty of car spaces available) and rides the train. He is aware of customer satisfaction should be 90 percent  and to him he is nearly 100 per cent satisfied with service and relies on public transport to get to work.

Pradeep also would like too see a certain City Rail ticket seller in Mount Druitt speed up his customer service skills, seems to take time with weekly and monthly tickets.

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